Error: "Invalid serial number " (standalone activation).The serial number is obsolete and has been replaced with another serial number to simplify a contract.īefore registering and activating your product, make sure your serial number matches the product, release, and the type of license you purchased.
The serial number is associated with a product or a release of a product that you are not licensed to use. Your product might have been upgraded to a newer version or cross-graded to a different product. There are several reasons why a serial number may not be valid. You can request a report that lists information about your product serial numbers, including product, version, and status, by visiting Contact Support - License Reports. The serial number is valid for a network deployment, but you are trying to activate the product as a stand-alone license (and vice versa).īefore registering and activating your license, make sure your serial number matches the product, release, and type of license you purchased. The serial number is valid but is associated with a different version of AutoCAD (e.g., AutoCAD 2009 versus AutoCAD 2011). The serial number is valid but is associated with a different product (e.g., AutoCAD LT 2010 versus AutoCAD 2010). This error is often displayed as "Serial Number is invalid." There are several reasons why this mismatch can occur. Your serial number does not match the product For more information, see How to find your Host Name and Physical Address. 
The host ID is incorrect (only valid for network licenses.
The machine address, physical address, or host ID is incorrect (only valid for network licenses).The host name is incorrect (only valid for network licenses).The company name must match the account name listed for the license.See: Finding Serial Numbers & Product Keys The serial number cannot contain alpha characters.The serial number must have exactly 12 characters (11 numerals and a hyphen).Try entering the values again in case you misspelled something.
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